Sandra’s journey into the insurance industry began in an unexpected place: the filing department. From there, she diligently worked her way through various departments, gaining comprehensive knowledge and experience along the way. In 1998, she founded Icon Insurance Service Corp., marking the start of her successful tenure as an agency owner.

One of the biggest influences on Sandra’s career was her previous employment at Fireman’s Fund Insurance. There, she encountered an exceptional branch manager who taught her the value of working independently, being persistent, and staying responsive. These lessons have been instrumental in shaping her approach to the insurance business.

For Sandra, the best part of working in insurance is mastering a complex subject and helping people make informed decisions. Her expertise and dedication ensure that clients receive the best possible advice and coverage.

Sandra is also committed to giving back to the community. She has served as a president of Kiwanis and is a dedicated supporter of the Make-A-Wish Foundation, among other charitable activities.

In her professional focus, Sandra specializes in business insurance. She works with a diverse range of industries and business types, from small startups to large manufacturers, social service agencies, contractors, and more. Her broad experience and in-depth knowledge make her a trusted advisor for businesses seeking reliable insurance solutions.

Neville’s journey into the world of insurance began early, influenced by her mother, who owns and operates a successful insurance agency. Starting in high school, Neville took on various roles at the agency, from filing and answering phone calls to drafting letters for clients. This hands-on experience not only honed her skills but also deepened her appreciation for the business.

After college, Neville returned to the agency part-time while preparing for her insurance exam. In 2014, after passing the exam, she transitioned to a full-time role, committing herself to the profession she had grown up with. Her dedication and passion for the industry are inspired by her mother’s hard work and perseverance in managing her agency for over 25 years. Both of Neville’s parents instilled in her the values of independence and dedication.

Neville acknowledges the challenges of working in an industry often met with skepticism. However, she finds fulfillment in building and maintaining relationships with clients. For Neville, the key to success lies in providing reliable support and fostering trust.

She is dedicated to ensuring clients feel heard and valued, promptly responding to their emails, texts, and calls.

Among the various types of insurance, Neville has a particular interest in auto insurance, driven by her passion for cars. This enthusiasm not only enhances her expertise but also allows her to connect with clients on a personal level, understanding their needs and preferences.

Neville’s commitment to her clients and her industry is unwavering. She strives to continue the legacy of dedication and service that her mother started, ensuring that every client receives the care and attention they deserve.