VIP Concept

Charles D. James at Robertson Ryan Insurance has in-depth market knowledge to ensure the best placement of your personal insurance coverage. While he and his team can handle all personal insurance programs, they specialize in high value homes and estates.  In The James VIP Personal Insurance Model, they proactively manage client’s insurance needs, make the commitment to being reachable 24/7, and always return phone calls and emails in the same day. Charles values long-term relationships with both clients and insurance carriers, which helps provide the most competitive and best placed coverage for your personal insurance program.

Experienced in handling ALL of your insurance:

  • Flood, Back-up of Sewer & Drains and Mold Coverage
  • Multiple Homes and Autos in Multiple States
  • Scheduled Valuables/Collectibles
  • Excess Liability and/or Umbrella Liability
  • Watercraft Insurance
  • Domestic Help Worker’s Compensation Coverage
  • Trust, LLC’s and other Ownership Situations
  • Benefits and Business Insurance Programs

 Signature Service:

  • Access 24 hours day / 7 days week including:
  • Business Phone / Mobile Phone / Email to your dedicated team member(s)
  • Annual (and/or Semi Annual) review of coverage and recommendations
  • Renewal Checklist
  • Prompt and thorough claim facilitation
  • Long-term relationships with remediation, mold, fire and restoration experts
  • Partners with art appraisal and collection experts
  • Representation of multiple upscale insurance carriers
  • Professional and licensed Account Managers supporting each Agent
  • Full service agency with access to all lines of business as needs arise