Candace Nichols

Senior Account Manager | Personal Lines

Candace is an experienced insurance professional specializing in Florida homeowners’ insurance, with a deep understanding of the unique challenges faced by those living in coastal areas. She is passionate about educating prospective and current clients on the catastrophic risks and various perils they may face, ensuring they fully understand what they are purchasing and how to navigate the complexities of the Florida insurance market.

Exceptional customer service, for Candace, means combining her strong work ethic and business sense with effective communication and problem-solving. She excels at managing time, organizing tasks, and understanding clients’ specific insurance needs, while ensuring they are placed with the right carriers to cover both their risks and the intricacies of the Florida market.

One of Candace’s areas of expertise is flood insurance, a frequently overlooked coverage in Florida. She works to educate her clients on the ever-changing flood market, dispelling common misconceptions about hurricane storm surges and explaining the importance of flood policies. She also helps clients understand how they can reduce costs through measures like elevation certificates and venting.

Outside of work, Candace is an avid reader, often finishing a few books a week. She runs a book club with her best friend, fostering a love of literature and community. She is also a passionate volunteer, promoting reading with children by visiting her son’s school to read stories to students.