Jo Ann Smith

Senior Surety Bond Account Manager

Jo Ann brings more than 20 years of experience to her role as Senior Surety Bond Manager. She is passionate about helping clients feel confident and supported through every step of the bonding process. Known for her approachable style and commitment to customer satisfaction, Jo Ann takes the time to understand each client’s goals and provide solutions that make sense for their business. Her dedication to problem-solving, and building lasting relationships along with her demonstration of surety knowledge has earned her the trust and appreciation of both clients and colleagues.

Outside of work, Jo Ann calls Cincinnati, OH home spending free time enjoying the many interests of her husband, daughters, son-in-laws and grandchildren. She also loves cheering on the Cincinnati Reds, Cincinnati Bengals and the University of Cincinnati Bearcats, supporting local fundraising, and traveling to familiar places with her family. She values kindness, connection, and finding balance between her professional and personal life.