Sue Tuma

Office Systems Trainer

Sue is an experienced insurance professional with a passion for working with clients and colleagues. She thrives on helping and teaching others, believing that continuous learning and sharing knowledge are the most rewarding aspects of her career.

With expertise spanning Personal, Commercial, and Agricultural insurance, Sue has spent the last 14 years specializing in Commercial Insurance. In addition, she has played a key role in IT and staff training, leading to her promotion as Staff Systems Trainer in January. She is excited about this opportunity and believes training and mentoring are where she is meant to be.

Sue credits the Mangolds as the biggest influence on her career, grateful for their encouragement and support as she balanced full-time work while raising two children as a single mother. Their trust and challenges helped her grow, and she embraced every opportunity to advance in her field.

To Sue, exceptional customer service means clear, timely communication. She prioritizes keeping clients informed, ensuring they receive the answers they need without unnecessary delays. She understands the fast-paced world we live in and strives to provide prompt, efficient service without sacrificing quality.

Outside of work, Sue enjoys playing Cribbage and Euchre, two of her favorite card games.