Zach Kelley
Agent & Vice President
Zach Kelley is a dedicated insurance advisor with a passion for building lasting relationships and positively impacting his community. His journey in sales began during college, leading to his recruitment by Federated Insurance upon graduation. Under the mentorship of his territory manager, Zach mastered sales strategies and processes, learning how to position himself for success.
Zach’s favorite aspect of his role is the meaningful connections he forms with his clients. He believes exceptional customer service hinges on prompt, concise, and transparent communication, but truly excels by anticipating clients’ needs and providing innovative solutions. Zach’s thorough approach includes detailed fact-finding meetings and policy reviews, complemented by walking clients through real claims examples to enhance their understanding and preparedness.
Among his various areas of expertise, Workers Compensation stands out as Zach’s favorite insurance coverage. He values its potential to promote employee safety and generate financial savings for businesses.
Outside of his professional life, Zach is a passionate hobbyist. His interests range from golfing, playing guitar and drums, and riding motorcycles, to spending time at the gun range. He lives by the quote, “Keep on Keepin’ on,” from Joe Dirt, reflecting his persistent and positive outlook on life.