Privacy Notice
Robertson Ryan Privacy Notice/Privacy Policy
Your privacy is important to us at Robertson Ryan & Associates, DBA Robertson Ryan Insurance and our affiliates (“we,” “us,” or “our”). In order to comply with various applicable privacy laws, Robertson Ryan provides this Privacy Notice (also identified as the “Privacy Policy”) to you, our customer, to inform you about how we may collect, use, and disclose nonpublic personal information. This Privacy Notice applies to the nonpublic personal financial information that we have about you related to our insurance products.
Information We Collect
We collect nonpublic personal financial information about you from various sources, which may include the following:
- Information we receive from or about you on applications or other forms, including name, address, email, Social Security number, date of birth, marital status, dependent’s names, and driver’s license number;
- Information about your transactions with us, our affiliates, independent insurance agents, and insurers, including information regarding what products you purchase, claims information, and communications you send us; and/or
- Information we receive from a consumer reporting agency, motor vehicle administration offices, or other governmental agencies.
How We Disclose Information
We may disclose all of the information that we collect as described above. However, we do not disclose any nonpublic personal financial information about our customers or former customers to anyone, except as set forth in this Privacy Notice and as permitted by law. We may disclose nonpublic financial personal information about you to, for example, the following types of third parties:
- Financial service providers, such as life insurers, automobile insurers, and independent insurance agents; and/or
- Non-financial companies, such as our service providers that help us run our business or third party administrators.
We may disclose all of the information we collect to companies that perform marketing services on our behalf. We may also disclose nonpublic financial personal information about you to nonaffiliated third parties as required by law, or to which you consent, or as part of our services.
Our Practices Regarding Confidentiality and Security
We use measures that we determine to be reasonable to restrict access to nonpublic personal financial information about you to those employees and agents who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with applicable federal regulations to guard your nonpublic personal financial information.
Additional Information
Based on your state of residency, you may have the right to access and request correction of recorded nonpublic personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To submit a request relating to your rights under your state of residency, please contact us as described below with your name, policy or account number, and a detailed request.
Contact Us
If you have any questions regarding this Privacy Notice or our practices related to your information, please contact our Manager of Personal Lines at privacy@robertsonryan.com.
Technologies
Like most website operators, we use log files. This includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track user movement in the aggregate and gather broad demographic information for aggregate use.
Our websites and emails may also use technologies, including automatic data collection technologies, such as pixel tracking or web beacons. Accordingly, pages of our website and our emails may contain small electronic files (also referred to as clear gifs, pixel tags, or single-pixel gifs) that permit us or third parties to, for example, count users who have visited those pages or open emails and for other related statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
The above list of technologies is not intended to be exhaustive. We may use additional or alternative technologies in the future, whether similar to the foregoing or otherwise.
Legal Disclaimer
We may need to disclose personal information if we have a good-faith belief that such action is necessary, such as to comply with applicable law or regulation, a current judicial proceeding, a court order, or legal process served on us.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH OUR WEBSITE OR EMAILS MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS.” WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, OWNERS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF THE USE OR PERFORMANCE OF ANY WEBSITE OR EMAIL, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE OR EMAILS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE OR ANY OF OUR AFFILIATES, AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR OTHER DAMAGES, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes on an applicable website so our users may become aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. In some cases where we post a notice we may also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
No Use by Children
Our website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the website. We do not knowingly collect personal information from children under 16 through our website. If you are under 16, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected through our website personal information from a child under 16 without verification of parental consent, we will take reasonable measures to delete that information. If you believe we might have any information from or about a child under 16, please contact us.
Intellectual Property
Contents of our website or emails include copyrighted material of Robertson Ryan Insurance and, as applicable, its affiliates or suppliers. All trademarks, tradenames, logos, and business or service names of Robertson Ryan and its affiliates remain solely owned by the same. Nothing in this policy or the website, or any email, transfers, licenses, or otherwise alters any of our intellectual property rights. The names of actual companies and products mentioned on the website or emails may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
Use of Website
Our services, website, and emails or other communications are subject to this Privacy Policy, as the same may be updated from time to time, and the collection and use of your information as described in this Privacy Policy (or any update) is likewise subject to these terms. These terms are in addition to, but are not limited by, any other terms agreed to by the parties or applicable to third-party products, services, or websites.